Return & Refund Policy

At Source of Sun, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please contact our customer support team so we can assist you.

Return Eligibility

We accept eligible return requests within 30 days of the date your order is delivered. To be eligible for a return, the item should be unused, in its original condition, and returned with its original packaging and accessories when applicable.

Some products may not be eligible for return due to their nature, condition, customization, or other applicable restrictions.

How to Request a Return

To request a return, please contact us at contact@sourceofsun.store with your order number and a brief description of the reason for the return. We will provide instructions regarding the return process.

Refunds

Once we receive and inspect an eligible returned item, we will notify you regarding the approval or rejection of your refund.

If your return is approved, the refund will be issued to the original payment method used for the purchase. Please allow several business days for the refund to appear, depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. Please include your order number and clear photos of the item and packaging so that we can review the issue and provide an appropriate solution.

Return Shipping

Unless the return is required because of an error on our part or a defective product, return shipping costs may be the responsibility of the customer.

Contact Us

Email: contact@sourceofsun.store
Phone: +1 (714) 643-5346