Shipping policy
Shipping Policy
Thank you for shopping with Source of Sun. We are committed to processing and shipping your order as efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders are not normally processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been shipped, delivery times may vary depending on your location, shipping method, carrier availability, and other circumstances beyond our control.
Most orders are expected to arrive within approximately 5–15 business days after shipment.
Tracking Information
When tracking information is available, you will receive a shipping confirmation email with the tracking details for your order.
Shipping Delays
Occasionally, shipments may experience delays due to weather conditions, carrier disruptions, customs processing, holidays, or other circumstances outside of our control. We appreciate your patience in these situations.
Incorrect Shipping Information
Please make sure that your shipping information is accurate and complete when placing your order. Source of Sun is not responsible for delays or delivery issues caused by incorrect or incomplete information provided at checkout.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please first check with household members, neighbors, and your local carrier. If you still cannot locate your package, contact us and we will do our best to assist you.
Contact Us
Email: contact@sourceofsun.store
Phone: +1 (714) 643-5346
Source of Sun LLC
6902 Hollywood Blvd
Los Angeles, CA 90028
United States